Terms & Conditions

Below are listed our terms and conditions of sale and it is important that you read and understand them. If you have any queries we would be happy to answer them on 01685 844739.

1. ACCEPTANCE OF ORDERS

2. CUSTOMER'S AUTHORITY

Customers entering into transactions with the Company expressly warrant that they are authorised to accept and are accepting these Terms and Conditions not only for themselves but also as agents for and on behalf of all other persons who are, or may become, interested in the Company's goods, whether in whole or part.

3. DETAILS AND SPECIFICATIONS

Details and specifications of goods will be as set out in the Company's current brochure. The Company reserves the right to alter specifications of any given product and to withdraw any item without explanation or notification. Current specifications can be confirmed with the Company by telephone.

4. PRICES

The price for the goods will be the price set out in the Company's current brochure or websites, the Company reserves the right to change any price without notice. Costs of packaging and carriage and any applicable sales tax or duty will be added to the price where relevant. All prices quoted are subject to VAT at the prevailing standard rate. Any organisations that are exempt from VAT, must provide a validated certificate at the time of ordering.

5. PAYMENT

6. CANCELLATION OF ORDERS

The Company will use all reasonable endeavours to meet Customers' individual requirements but the Company shall be under no obligation to accept cancellation or other amendment to any order or any part of an Order once accepted by the Company. Where such cancellation or amendment to an Order is agreed by the Company, it is on the understanding that a reasonable cancellation or amendment charge may be levied at the Company's sole discretion.

7. DELIVERIES AND CARRIAGE

8. RETENTION OF TITLE

9. FORCE MAJEURE

The Company will not be liable to the Customer for any failure or delay in delivery of the goods if it is due to any event beyond the reasonable control of the Company. The Company will be entitled to a reasonable extension of time for performing such obligations and shall not be liable for any loss or damage occasioned to the Customer thereby.

10. WARRANTY AND WARRANTY PERIOD

11. CARRIAGE CHARGES

12. NON-DELIVERY

In the event of non-arrival of goods, Customers must inform the Company within 14 days of the date of the invoice or advice of despatch, otherwise no claim can be considered.

13. NON FAULTY RETURNED GOODS

14. LIABILITY OF THE COMPANY

15. PROPER LAW

These Terms and Condition and any Contract shall be governed by & construed according to the law of England and the Customer submits to the jurisdiction of the English courts. These Terms and Conditions will prevail over any conditions that shall be issued by the customer. Customers should not rely on any representations made by staff of the Company as they do not form part of the Contract or collateral contract.

16. CUSTOMERS DEALING AS CONSUMERS

Where a Customer 'deals as a consumer' as defined in Section 12(1) of the Unfair Contract Terms Act 1977 (as amended) these Terms and Conditions are subject to the Consumer's statutory rights, including but not limited to the Consumer Protection (Distance Selling) Regulations 2000. The Company shall in no way be entitled to exclude or limit such statutory rights.

17. COMPANY DETAILS

Trading as: Williams Medical Supplies Ltd, Craiglas House, The Maerdy Industrial Estate, Rhymney, Tredegar, Gwent, NP22 5PY.

VAT Number: GB 902 9947 03

Company Registration Number: 4240054.

PRICE BEAT PROMISE

Williams Medical Supplies is committed to providing great value on the entire range of products we sell. Our Price Beat Promise means that if you find an equivalent product for sale elsewhere for a lower price (subject to the conditions below), then we will beat that price.

ADDITIONAL TERMS FOR COMPETITION ENTRIES

Williams Medical Supplies organises frequent competitions. The following terms are general to all competitions, although some additional terms may apply to specific competitions. If you enter any of our competitions, it is assumed that you have read and agree to these.